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Japanese Society and Culture

Keywords

Supervisor behaviors, Perceived organizational impact of telework, Health and Safety Executive management competencies, Remote work, Work disruption theory

Received Date

9-28-2025

Revised Date

11-14-2025

Accepted Date

12-3-2025

Publication Date

3-20-2026

Abstract

As telework (e.g., working from home) has become widespread, understanding its organizational impact from managers’ perspectives and identifying supervisor behaviors that influence this impact are critical. Drawing on work disruption theory, we examined the relationships between four supervisor behaviors in the Health and Safety Executive (HSE) management competencies—respectful and responsible (RR), managing and communicating work (MCW), reasoning and managing difficult situations (RDS), and managing the individual within the team (MIT)—and the perceived organizational impact of telework. We also tested whether telework rate and intensity moderated these relationships. Survey data were collected from 239 supervisors at two time points. Results showed that RR, RDS, and MIT were positively associated with perceived organizational impact of telework. Under high telework intensity, MCW and MIT were also positively related to impact. These findings extend telework research by clarifying when and which supervisor behaviors promote positive perceptions of its organizational impact.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

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